Payment and Return Policies
Payment and Refund Policies for Qoriqilka Travel Agency
1. Payment Policy
1.1 Booking Confirmation:
- To secure your reservation, a deposit of [Insert Percentage, e.g., 50%] of the total package cost is required upon booking.
- The remaining balance must be paid [Insert Deadline, e.g., 15 days prior to the service start date].
1.2 Payment Methods:
- We accept the following payment methods:
- Credit/Debit cards (Visa, MasterCard, etc.).
- Bank transfers (additional fees may apply).
- Online payment platforms (e.g., PayPal).
1.3 Currency and Charges:
- Payments are processed in [Insert Currency, e.g., USD]. Conversion fees may apply for other currencies.
- Customers are responsible for any additional transaction or bank fees incurred during the payment process.
1.4 Late Payments:
- Failure to make the full payment by the specified deadline may result in cancellation of your booking without refund of the deposit.
2. Refund Policy
2.1 Cancellation by the Customer:
Refunds depend on the timing of your cancellation:
| Cancellation Timeframe | Refund Amount |
|---|---|
| More than 30 days before the tour | [Insert Percentage, e.g., 90%] refund of total payment |
| Between 15 and 29 days before the tour | [Insert Percentage, e.g., 50%] refund of total payment |
| 14 days or less before the tour | No refund |
- Non-refundable services: Some services, such as entrance tickets to archaeological sites or train tickets, are non-refundable.
2.2 Cancellation by Qoriqilka:
- If we must cancel a tour due to unforeseen circumstances (e.g., natural disasters, political instability), customers will receive a full refund or the option to reschedule.
2.3 No-Shows:
- No refunds will be issued if the customer fails to show up on the scheduled date and time of the service.
2.4 Changes to Bookings:
- Any changes to confirmed bookings are subject to availability and may incur additional fees.
3. Special Conditions
3.1 Force Majeure:
- In the event of circumstances beyond our control (e.g., extreme weather, government restrictions), we will work with customers to provide alternative solutions or partial refunds, depending on the situation.
3.2 Travel Insurance:
- We highly recommend purchasing travel insurance to cover unexpected cancellations, medical emergencies, or other travel-related issues.
4. Contact for Payment and Refund Inquiries
- Email: [Insert Contact Email]
- Phone: [Insert Contact Number]
- Office Address: [Insert Physical Address]
By proceeding with a booking, you acknowledge that you have read, understood, and agreed to these payment and refund policies. Thank you for choosing Qoriqilka Travel Agency!